Shop FAQ

Types of Orders

What does it mean if it is noted as “pre-order”?
This usually means that the item has already been re-ordered and is expected in days, or we are planning to reprint within 3-4 weeks. Obviously that means your item can be seriously delayed by days or even weeks. If time is an issue, contact us and we can give you an expected arrival date for your item. Please note that if your item is a gift, we do make custom printables you can present in your item’s absence. 

What does it mean if it is noted as “crowd-funding”?
Sometimes we will crowd-fund a new design or reprints. This can add a significant amount of time to your delivery. Crowd-funded campaigns often run 3-4 weeks, then add to that the production time once funded. This means a crowd-funded order can take anywhere from 3 to 8 weeks for delivery depending on where in the process you placed your order.


Screen Printed Tees

What kind of printing do you use for your tees?
Each tee is a hand produced screen print using a method called discharge as opposed to the more traditional plastisol method. Discharge provides much higher detail as the ink is embedded into the garment itself instead of just sitting on the surface. This also helps to reduce fading and eliminates cracking over time. See this video for more information on discharge screen printing. Note: Some designs may still call for the more traditional plastisol printing depending on chemicals present in some tees and discharge falls short on some vibrant colors. 



What is a Digital Print as opposed to a Screen Print or Letter Press?
Digital is a made-to-order print method (sometimes called gliceé) that uses a high-quality Epson digital printer. These prints are produced with archival inks on archival papers and have an expected display life of about 60-100 years. Screen & Letterpress prints are methods where each color present in the design is hand-printed individually by a professional (see below).

What is Screen Printing vs. Letter Press?
Both of these methods are considered to be fine art print methods and have a very long history. To understand much more, see the website Chop Shop Studio (then Chopping Block) designed for MoMA in 2004 called What Is A Print?.



If you keep the original envelope you can write RETURN TO SENDER and drop it back to us. Please include a note so we know which order and the context of what is needed. Don’t go to the Post Office or they will try and charge you for it. We will re-ship the exchange within the USA for free. 

Our Address
If the original envelope is not available, please send to:

Chop Shop Returns
416 Haverford Place
Swarthmore PA 19081

You can always reach out to us at with any questions. Please be patient for a response. We are not Amazon ;)